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The Selling Process
 

Selling......the FinanceBusters Way is exactly the same as selling your vehicle privately with one very significant exception; you must fully payout your finance contract using the cash from the sale and (possibly) subsidizing the payout through your own cash resources. One might feel that this task is more difficult than just selling your vehicle privately without the burden of paying out the finance contract; this could be true some of the time but not most of the time.

A FinanceBusters used vehicle listing provides the Buyer with a fully disclosed and fully comprehensive car deal.

The following outlines the Selling Process of a FinanceBusters used vehicle. The Process assumes that the Buyer has compiled a shortlist of vehicles from FinanceBusters and is about to make contact with the Seller.

 
The Process

The Seller responds to the Buyers telephone call, formal email or FinanceBusters internal email. The Seller must always make their best effort to answer the telephone (first time) every time as Buyers tend not to leave voicemail(s). A Buyer can be impatient and a Buyer is a customer; they want to speak to the Seller now and they don’t want to leave messages. A Buyer doesn’t want to wait too long for a return email.

The Seller must always be prepared to engage and respond to a Buyer.

The Seller must have all their vehicle information and finance contract payout information and be prepared to answer questions from the Buyer. The Seller must be very confident in their knowledge of their vehicle and the finance agreement payout.

The Seller encourages the Buyer to commit to seeing the vehicle. The Seller makes an appointment with the Buyer to meet. The Seller takes the Buyer’s name and telephone number in order to confirm the appointment/meeting.

The Seller will (often) receive more than one telephone inquiry on the vehicle. The Seller tries to book as many appointments on one day as possible in order to minimize the selling time commitments and to maximize customer interaction (and ultimately create a bigger demand for the vehicle).

The Seller has the vehicle cleaned and prepared for the showing(s). A dirty and untidy vehicle does not sell as quickly and as easily as a clean and tidy vehicle. The Seller never permits anyone to smoke cigars, cigarettes or other substances in their vehicle; Buyers are not amused by foreign odours.

The Seller offers and encourages the Buyer to road-test the vehicle. The Seller always accompanies the Buyer on this "test drive".

The Seller reviews the entire vehicle features and compares these features with what is currently being depicted on their FinanceBusters listing (Details Page). The Seller makes the Buyer very comfortable with the accuracy and the disclosure of their product; using the Checklist is highly recommended.

The Seller encourages the Buyer to make a deal today on the vehicle.

The Seller is open and reasonable when discussing (and negotiating) the final sale price of the vehicle. The Seller and the Buyer agree on the terms of a deal.

The Seller drafts a Purchase and Sale agreement (using the template supplied by FinanceBusters, a simple Word document or a regular sheet of 8 ½ X 11 paper). All the parameters of the deal are duly noted on the agreement document; the agreement includes clauses regarding the applicable sales tax payable, vehicle certification, finance contract payout and payout-subsidies (if applicable).

The Seller has made contact with their original selling dealership and/or their finance company to determine the exact payout of the finance contract

The Seller will ask for a refundable deposit from the Buyer (to hold the vehicle and as a show of faith). The Buyer may not want to offer a deposit however the Seller must make it clear that there are other Buyers on their vehicle and they should only be dealing with customers that appear to be the most serious and professional.

Note: A deposit should not be a deal breaker however the Buyer should be made aware that if another customer offers up an equal to or better deal and provides a deposit; the first customer might lose their opportunity on the deal.

The Seller and Buyer arrange for the vehicle to be mechanically certified (Safety Inspection) and emission tested (if required). The cost of this work should have been discussed and agreed upon during the agreement-in-principle component of the process.

The Seller and Buyer meet at a mutually convenient Motor Vehicle Licensing Office to transfer the ownership/registration and to pay the sales taxes (if applicable). The transaction results in the vehicle’s ownership/registration being changed from the Seller’s name in to the name of the Buyer.

The Seller accepts the Buyer’s cheque that is made co-payable to the Seller and the Finance Company for the agreed upon sale price amount (excluding taxes). The Buyer and Seller go to either the original selling dealership or an authorized agent of the finance company to payout the existing finance contract. If there is a shortfall between the final sale price amount and the payout amount, the Seller will pay the shortfall amount at that time. All funds to be certified (or a bank draft).

The Seller Seller get a receipt (proof of payout) from the dealership or finance company agent that clearly demonstrates that finance contract has been paid out; this receipt acts as a lien release until the PPSA has been discharged.

 

A Done Deal

After successfully following to the steps (described above); the deal is done and the transaction is considered closed by the Buyer and the Seller.

 
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